英文 邮件 请求帮助

在写邮件向他人寻求帮助时,礼貌、得体的措辞十分重要。谦逊、恭敬的用语让人看着舒心,往往可以决定能否成功获取对方的帮助。

以下列出一些简单使用的技巧来让你的邮件变得更礼貌、得体:

在邮件正文开始前添加一句问候,寒暄一下,而不是上来就问:
Hope this email finds you well.
I hope you are well.
I hope all is well.
We send you our best wishes.
Greetings from all of us at XXX (organization)

寒暄之后,开门见山资讯问题:
I'm writing to inquiry about xxx

礼貌的提出咨询问题:
Would you please do xxx
Should you be so kind as to do xxx
Please could you tell me if xxx
I would like to know xx
I would be grateful/thankful if you could xxx

提出问题后继续表达感谢:
I would appreciate your help.
I would appreciate information about xxx

结尾表达期待
I look forward to hearing from you.


以上技巧不需要全部使用,选择使用即可,实际上全部使用会让人觉得过于矫情。

--

合在一起使用效果:

Dear AAA,

Hope this email finds you well.
I am writing to inquiry about the projects published on github: http://github.com/xxxxx.
In your project, you use xxxx .....
Would you please send the latest version of xxx lib to me ?
I would appreciate your help.

Yours sincerely,

BBB

是不是感觉礼貌了一些呢~

--

ref:
http://www.businesswritingblog.com/business_writing/2012/07/opening-sentences-for-global-email.html
http://english.stackexchange.com/questions/9913/i-will-appreciate-your-help
http://officewriting.com/category/sample-letters/inquiry-letter/
http://tuoitrenews.vn/english-study/4118/how-to-write-a-letter-of-inquiry

请求帮助 Requesting Help

如果要请求别人为你做某(些)事,你应该在求助信中说明。

1.你的请求。

2.如何能够满足你的请求。

3.时间和地点。

常用句型 Useful Sentences

Formal正式的

1.I would be most grateful if you could……如果您能……,我将非常感谢。

2.I would be very grateful if you could possibly……如果您可以……,我将非常感谢。

3.I wonder if you would mind letting me have……我想知道您是否介意让我……

4.Is it possible that……是否有可能……

5.Please let me have……请让我……

6.Could you please tell me about the……?能不能请你告诉我……?

7.Would you please be so kind as to give me more information about……?请你多给我一些关于……的信息,好吗?

8.I would appreciate it very much if you could provide me with more detailsabout……如果您能给我提供更多的关于……的情况,我将万分感激。

9.Your help would be greatly appreciated.万分感谢你的帮助。

10.Thanking you in advance.先行谢过。

11.Can you……?你能……吗?

12.Please could you……?能请你……吗?

Informal非正式的

1.Could you please……?请你……,行吗?

2.I really would like……我非常希望……

3.Can you help me out?你能帮我吗?

4.I need you to……我需要你……

5.Do you think you could……?你认为你能……吗?

6.Would you be able to……?你可以帮助我做……吗?

7.Thanks, buddy.谢了,哥们儿。

经典范文 Model

Subject:Help!

Dear Lauren,

I need your advice. You are a friend who seems to know right from wrong.I am in severe financial trouble and wonder whether I should declare bankruptcy.I'd prefer to speak to you directly about this rather than go into detail in a letter.Could we get together sometime next week to discuss my situation?I'll give you a call in the next few days to set a time.

Thank you for your time.

John

主题:请帮忙!

亲爱的劳伦:

有件事情我需要听听你的意见,因为我觉得你是个有正确判断力的朋友。我正处于严重的财务危机之中,我想知道我是否应该申请破产。我更愿意和你见面而不是在信里谈论这些细节的问题。我们能在下周见一面商谈一下我现在的处境吗?我会在最近几天给你打电话,定一下见面的时间。

占用了你的时间,谢谢!

约翰


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1. 請別人幫忙(發文件等等)

At your convenience, would you please send me.....

最後加上Thank you for your assistance.

2. 尋求意見:

Our team would appreciate your insights/input on.....

Due to the short time frame for this proposal, prompt reply is greatly appreciated.

3. 取消會議:

I want to be mindful of your time and we don’t have any updates at this point; therefore I suggest that we cancel/reschedule today's meeting. If you disagree or need assistance, please let us know.

My apologies for the late notice, but i need to reschedule tomorrow's call. There remain a few open items we need to address, therefore i will send out a new invite once we agree upon a time.

4. 對方發郵件問問題時,回答完加上:Hope this answers your question. Let me know if further detail/explanation would be helpful.

5. 會議總結:

Thank you for making time on a very busy Friday afternoon to join our discussion. i hope we were able to provide clarity on......Attached is a summary of what we discussed today.

6. 道歉:

My sincere apology for this unfortunate situation; I will address to my team immediately.

Again,please accept my most sincere apology.

7. 跟客户分享项目进展以后,建议电话详谈

Once these final steps are finished, I would suggest having a brief call to discuss our findings and recommendations for next steps. Would you please provide a few times the week of XXX that work within your schedule and I will send the calendar invite?

8. 文件打了草稿,请求上司过目

Attached is the drafted xx file. It is still a work in process but I would like to see if anything immediately stood out to you as odd or worthy of follow-up.

9. 分享2个不错的automatic reply,去旅游或者外地开会的时候可以用:

Thank you for your e-mail. I will be out of the office on vacation from XXX - XXX with no access to e-mails. I apologize for any delay in response to your e-mail. I will respond to your e-mail as quickly as I can when I return to the office on Monday, April 18th. Thanks!

Thank you for your e-mail. I am out of the office in meetings on XXX and XXX with limited access to e-mail. If you need immediate assistance, please contact me via my mobile phone. Thank you!

10. 指点下属

Thanks for preparing the XXX. I made the following updates to the question responses. We can discuss my thought process when I am in the office on Monday.

XXX, good job! I have reviewed the XXX documents and have the following review comments:

1...

2....

(将做好的文件交给老板检查以后,通常会有Review Comments,就是列出需要改的部分)

11. 邮件问好 (美国人好喜欢用hope 哈哈)

周一/二可用:

I hope that your week is off to a great start.

Hope you had a great weekend.

万能的:

Hope you’re well/Hope you are doing well.

I hope this message finds you well.

PS. If you like this answer, thank you; if not, don't. I REALLY don't give a damn of your opinion.

以上