I work on an IT service desk and need to send out a regular email to a number of staff however I also want to CC the support email account so the emails end up in our ticketing software. Can this be done? asked May 24, 2018 at 3:37
2 There is no direct option to CC in mail merge but you can take advantage of the rule in Outlook as a workaround: When you are done with mail merge, go to Outlook and create a new rule to CC the message to people public group. Then you can go back to the mail merge file and send out the messages. Remember to delete the rule after sending out the messages. Here's a video for your reference: https://www.youtube.com/watch?v=QxcTk3KbpPo answered May 24, 2018 at 8:56
Yuki SunYuki Sun 1,0965 silver badges6 bronze badges 1 The following notes are an extract from the Readme page of the Outlook Mail Merge Attachment Email - Mail Merge - with attachment, using Outlook 2010When you mail merge and send it as an email, Microsoft does not give you an option to attach a file. The "Outlook Mail Merge Attachment" * is a small VB script (similar to a Macro) that attaches a separate file to the emails before sending them. Instructions Step 1. Firstly, you need to download the zip folder;
Step 2. Next, you set Microsoft Outlook to work Offline. This way the emails are stored in the Outbox but not actually sent.
You may need to turn off the automatic spell checker if set.
Step 3. Create your message.
Step 4. Run the script,
Note;
Step 5. Send you emails,
* Outlook Mail Merge Attachment is a small Visual Basic script not a program. Please note the following information from the designers; ** The zip-file containing Outlook Mail Merge Attachment can be downloaded from http://omma.sourceforge.net or the UWS HowTo page. Development Disclaimer Copyright © 2006-2013 Wouter Westerveld This program is free software: you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation, either version 3 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details. You should have received a copy of the GNU General Public License along with this program. If not, see http://www.gnu.org/licenses/. http://omma.sourceforge.net |